About Us


Experience is everything. At Vlinder Experience Design, we make it exceptional.

In nature, the butterfly represents perfect transformation – a journey from ordinary to extraordinary. That's what we do for businesses: transform customer, employee, and user experiences into powerful drivers of success. Our expertise lies in the architecture of exceptional experiences. We understand the intricate choreography required to align people, processes, and touchpoints into

seamless interactions that feel effortlessly natural while delivering remarkable results. Drawing from extensive experience across disciplines, we help organizations:

  • Reimagine customer journeys to create lasting loyalty

  • Design employee experiences that inspire and retain top talent

  • Craft digital interactions that feel personally meaningful

  • Build service ecosystems that deliver consistent value


What sets us apart isn't just what we do – it's how we think. We combine analytical precision with creative vision, transforming complex challenges into elegant solutions. Our approach goes beyond surface improvements to create fundamental change that drives measurable results:

• Increased customer satisfaction and retention

• Higher employee engagement and productivity

• Streamlined operations and reduced costs

• Stronger brand equity and market position

• Sustainable competitive advantage

Whether you're looking to enhance specific touchpoints or transform your entire experience ecosystem, we bring the strategic insight and practical expertise to make it happen. This isn't just about improving metrics – it's about creating experiences that transform your business and set new standards in your industry.